Conference Start Time: 1 PM EDT Breaking the Language Barrier: Outreach to Diverse Communities In the 21st century more and more communities are finding themselves home to non-native English speakers and reaching out to these diverse populations has proven a difficult task. With the right planning and programs multi-cultural populations can achieve the same diversion rates as their counterparts. Attend this session and learn what two communities in different regions of the U.S. have done to reach out to all their citizens. Victoria Garland, City of Charlotte, NC Terry Gellenbeck, City of Phoenix, AZ Tuesday, May 13 Technical Division Member Don't forget to click "DOWNLOAD" once your order is complete. CONFCEM1DAY$80.00 Tuesday, May 13 SWANA Member Don't forget to click "DOWNLOAD" once your order is complete. CONFCEM1DAY$90.00 Tuesday, May 13 Non- Member Don't forget to click "DOWNLOAD" once your order is complete. CONFCEM1DAY$110.00 All prices are in U.S. Dollars.